Last updated: 10 / 28 / 2025

1. Introduction
Coastal Wilds (“we”, “our”, “us”) is committed to protecting the privacy of visitors and users of our website (https://www.coastalwilds.org/) and related services. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights and choices available.

2. Information We Collect
We may collect the following types of information:
 

• Personal Information: Name, email address, postal address, phone number, date of birth (if needed for bookings), payment information (in processing transactions via third-party payment processors).

• Usage Information: Information about how the website or services are accessed and used—such as IP address, browser type, pages viewed, time spent, referring/exit pages, and timestamps.

• Cookies & Tracking Technologies: We may use cookies, web beacons, analytics tools and other tracking technologies to understand and improve website performance, remember preferences, and deliver targeted communications.

• Other Information: If voluntarily provided (e.g., feedback, surveys, social media interaction), we may collect additional information such as guest remarks, preferences, and special requests.

3. How We Use the Information
We use the information we collect for the following purposes:
 

• To process bookings, transactions and attendance at our facilities and events.

• To communicate confirmation emails, updates, newsletters (where consent is given), and customer service responses.

• To improve, maintain and personalize our website, services and user experience.

• To analyze website usage, measure traffic and monitor trends.

• To send promotional offers, unless opted out.

• To comply with legal obligations and protect our rights, property or safety, and that of our visitors and animals.

4. How We Share Information
We do not sell your personal information. We may share information in the following circumstances:
 

• With service providers and business partners who help us process payments, send email communications, manage bookings or host our website; these parties are contractually obligated to protect the data.

• With legal authorities if required by law, regulation or valid legal request, or to protect the rights, property or safety of Coastal Wilds, our visitors or others.

• In a business transfer (e.g., merger, acquisition, asset sale) your information may be transferred as part of that transaction — we will notify you when your personal information is subject to a change in ownership or use.

• With your consent or at your direction.

5. Cookies and Tracking Technologies
We use cookies and similar technologies for the purposes described above (see Section 2). You may be able to disable cookies via your web browser settings; however disabling cookies may limit certain functionality of the website.

 

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will also retain and use information to comply with our legal obligations, resolve disputes, enforce our agreements and for other legitimate business purposes.

 

7. Security
We implement reasonable administrative, technical and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the Internet or method of electronic storage is 100% secure; thus we cannot guarantee absolute security.

 

8. Children’s Privacy
Our website and services are not intended for children under 13 (or relevant age in jurisdiction). We do not knowingly collect personal information from children under that age. If we learn that we have collected personal information of a child under the applicable age without parental consent, we will take steps to delete that information as soon as possible.

 

9. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
 

• Access the personal information we hold about you.

• Correct or update your information.

• Request deletion of your personal information.

• Withdraw consent (where processing is based on consent).

• Object to or restrict certain types of processing.

• Opt out of receiving marketing communications.

To exercise these rights or to ask questions, you may contact us at the information below.

 

10. Third-Party Links
Our website may include links to third-party websites, plugins or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

 

11. International Transfers
If you are visiting from outside the United States, please note that your information may be transferred to, stored, and processed in the U.S. By using our website and services, you consent to such transfers.

 

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, an updated “Last updated” date will be listed at the top of this policy. We encourage you to review this page periodically.

 

13. Contact Us
If there are questions about this Privacy Policy or if you would like to exercise your rights, please contact:

Coastal Wilds
Address: 34215 Peppers Corner Road, Frankford, DE 19945 (as listed on Tripadvisor). Tripadvisor+2Coastal Wilds+2

Email: info@coastalwilds.org

Phone: 302-829-1548